Privacy Policy for T.H.E Dance Company Ltd

T.H.E Dance Company is dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Collection of Personal Information

We collect personal information from you when you interact with our website for the following purposes:

    • User Account: When you create a user account on our website.
    • Friends of T.H.E Registration: When you sign up for our Friends of T.H.E membership programme.
    • Ticket Purchases: When you buy tickets to our shows and other programmes (including those that may be co-organised with our partners).
    • Donations: When you make a donation to support our artistic endeavours.
    • Enquiries: When you submit an enquiry or contact us for more information.
    • Merchandise Purchases: When you purchase merchandise from our online store.
    • Opportunities: When you submit your applications in response to our open calls, audition calls, volunteer opportunities or job vacancies.
    • Survey Responses: When you fill in a survey form to provide us with feedback on a show or programme that you might have attended.
    • Attendance: When you attend our shows and other programmes and we capture photography, videography and audio recordings for documentation and promotional purposes.

The types of personal information we may collect include:

    • Name
    • Contact information (email address, phone number, mailing address)
    • Payment details (for ticket purchases, donations and merchandise)
    • Employment history and qualifications (for job vacancies)
    • Skills and experience (for volunteer opportunities)
    • Videos or headshots (for open calls and audition applications)
    • Photos, videos or audio recordings taken during our shows and other programmes
    • Membership preferences
    • Communication preferences
2. Use of Personal Information

We may use your personal information for the following purposes:

    • To process and manage your user account registration.
    • To process and manage your Friends of T.H.E membership account registration and benefits.
    • To facilitate ticket purchases, donations and merchandise orders.
    • To communicate with you about your orders, membership benefits and inquiries.
    • To send you updates, newsletters and promotional offers.
    • To personalise your experience on our website.
    • To understand your preferences and enhance our artistic offerings.
    • To document participation in our programmes, promote what we do, and share our artistic endeavours with our stakeholders and the general public.
    • To comply with legal and regulatory requirements.
3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

    • To our trusted service providers who assist us in processing payments, delivering orders and managing our website.
    • To our professional advisors such as our consultants, auditors and lawyers.
    • To comply with legal obligations or respond to lawful requests from government regulators and authorities.
    • For our operational needs, such as sharing attendance information with instructors for classes or with front-of-house staff for shows and events, to ensure smooth operations of our shows, classes and other programmes.
    • To anyone to whom we transfer or may transfer our rights and duties, and to any other party to whom you authorise us to disclose your personal data.
4. Security of Personal Information

We employ standard security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you would like us to delete your personal information, please contact us using the details provided below.

6. Your Rights

You have the right to access, rectify or delete your personal information. You may also withdraw your consent for certain uses of your personal data. To exercise these rights or if you have any questions or concerns regarding your privacy, please contact us using the information provided below.

7. Changes to this Privacy Policy

This Privacy Policy shall be governed in all respects by the laws of Singapore.

8. Governing Law

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@the-dancecompany.com.

Last updated on 30 April 2024.

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